FAQ

If you have other questions, please just send it to info@biocospk.com.

GENERAL QUESTIONS
How do I change or cancel my order?

Please contact us within 3 hours of order placement via +923237002397 between the hours of 8am - 8pm , Monday - Saturday . We will do our best to accommodate your request to change or cancel your order. Once an order is processing we regret that it cannot be changed or cancelled. .
Can I return or exchange an item?

If for any reason you are not completely satisfied with your Biocos Cosmetics Online purchase, simply return the unused portion and we will be happy to remit your account for the amount of the purchase. If you prefer, you may exchange it for another item (s). If you wish to return or exchange an item purchased at biocospk.com, please click here for step by step directions.
What happens if my package is damaged?

If you received damaged Products , please retain the box, packaging and all contents and contact us as soon as possible at +92237002397 for assistance.
Do you offer discounts for bulk orders?

Yes, we offer discounts on bulk orders. Please contact +923237002397 our customer support team for more information.

PRODUCT
Do you test on animals?

Biocos Cosmetics has a strong belief that cosmetic animal testing is not necessary and should be eliminated worldwide. We do not test on animals and our company is helping to bring about change in countries where animal testing is conducted on cosmetics as required by law.
Where can I buy Biocos Cosmetics Products?

Biocos Cosmetics products are available In Cosmetics Shops In all over Pakistan. And of course, if you are Pakistani resident, you can shop online at www.biocospk.com.

ONLINE ORDER
What’s your return policy?

If you are not satisfied with any product you receive from your online order, you can return it.biocospk.com is pleased to offer free returns.
What forms of payment do you accept?

Orders placed with the following payment methods will be charged at the time the order ships.

  • "Cash On Deivery"
  • "Bank Tranfer"
  • "Jazz Cash"
  • "Easy Paisa"

SOME HELPFUL TIPS
Can't find the answer you are looking for?

Please email us at info@biocospk.com, or call us at +92237002397.
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